Started about 6 years agoJune 01, 2020Lasted about 1 hourJune 01, 20201:432:30 PMUTC
Affected
Document viewing
Major outage from 1:43 PM to 2:30 PM
Updates
Resolved
UTC
Resolved
UTC
The viewer appears to be back to normal, please feel free to reach out to our support team if you or your users are still having any issues previewing files.
Monitoring
UTC
Monitoring
UTC
A fix has been put in place and the team is keeping a close eye on the results.
Identified
UTC
Identified
UTC
The team has identified an issue previewing files on planroom sites and is working on a fix.
